Customer Success Manager, Top Accounts

Role

This role involves serving as a strategic partner to a major enterprise customer, driving adoption of Claude capabilities across API, Claude Code, and Cowork. Candidates need 8+ years in Customer Success or related fields, technical fluency in AI/ML, and experience managing complex, matrixed organizations.

Location: San Francisco, CA; Seattle, WA
Employment: full time
Work pattern: hybrid
Seniority: senior

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Source and currency

This vacancy came from the organization’s official Greenhouse feed. Source update: 2026-09-10T22:20:12-04:00. Check the employer’s page for the complete description, current availability and application terms.

• job-boards.greenhouse.io/anthropic/jobs/5392957008 ↗

Anthropic RESEARCH PROFILE ↗