Product Manager (Technical), Product Support Experience

Role

This role involves owning the end-to-end support experience for Anthropic's customers, with Claude as the primary operator. The Product Manager will partner with support and engineering teams to build systems that reduce support cases and turn recurring issues into product fixes.

Location: San Francisco, CA | New York City, NY
Employment: full time
Work pattern: hybrid
Seniority: senior

APPLY ON THE EMPLOYER’S SITE ↗

Source and currency

This vacancy came from the organization’s official Greenhouse feed. Source update: 2026-10-23T19:30:23-04:00. Check the employer’s page for the complete description, current availability and application terms.

• job-boards.greenhouse.io/anthropic/jobs/5415822008 ↗

Anthropic RESEARCH PROFILE ↗