JOBS / Anthropic

Executive Escalations Manager

San Francisco, CA | New York City, NY | Seattle, WA

Role

The Executive Escalations Manager will build and operate a new function to manage high-stakes user issues from executive channels. The role requires 6+ years of experience in escalation management or operations, along with strong written communication and judgment under pressure.

Location: San Francisco, CA | New York City, NY | Seattle, WA
Employment: full time
Work pattern: hybrid
Seniority: senior

escalation managementwritten communicationcross-functional coordinationincident responsepattern detection

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Source and currency

This vacancy came from the organization’s official Greenhouse feed. Source update: 2026-09-10T14:09:02-04:00. Check the employer’s page for the complete description, current availability and application terms.

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