JOBS / Anthropic

Customer Success Manager, Commercial

San Francisco, CA | New York City, NY

Role

This role involves driving AI adoption for the Commercial segment by serving as a strategic advisor to customers on Claude products. Candidates need 4+ years of experience in Customer Success or Technical Account Management with technical fluency in AI/ML concepts.

Location: San Francisco, CA | New York City, NY
Employment: full time
Work pattern: hybrid
Seniority: mid

Customer SuccessTechnical Account ManagementAI/ML conceptsChange ManagementAccount Management

APPLY ON THE EMPLOYER’S SITE ↗

Source and currency

This vacancy came from the organization’s official Greenhouse feed. Source update: 2026-09-16T16:27:20-04:00. Check the employer’s page for the complete description, current availability and application terms.

Anthropic RESEARCH PROFILE ↗