Customer Success Manager, Enterprise Tech

Role

This role involves partnering with enterprise technology leaders to drive adoption of Claude capabilities across API, Claude Code, and Cowork. Candidates need 6+ years in Customer Success or Technical Account Management, along with technical fluency in AI/ML concepts and experience managing complex enterprise accounts.

Location: San Francisco, CA | New York City, NY
Employment: full time
Work pattern: hybrid
Seniority: senior

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Source and currency

This vacancy came from the organization’s official Greenhouse feed. Source update: 2026-10-16T21:12:59-04:00. Check the employer’s page for the complete description, current availability and application terms.

• job-boards.greenhouse.io/anthropic/jobs/5454800008 ↗

Anthropic RESEARCH PROFILE ↗