JOBS / OpenAI

AI Support Engineer - Toronto (Weekend Shift)

Ontario - Remote

Role

The AI Support Engineer role involves troubleshooting complex technical issues for customers via tickets and live calls, including API failures and production incidents. Candidates must have 8+ years of experience in technical support or engineering, with strong SaaS troubleshooting and Python scripting skills.

Location: Ontario - Remote
Employment: full time
Work pattern: remote
Seniority: senior

SaaS troubleshootingPythonAPI debuggingCustomer communicationAutomation

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Source and currency

This vacancy came from the organization’s official Ashby feed. Source update: 2026-09-28T23:36:51.678+00:00. Check the employer’s page for the complete description, current availability and application terms.

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