JOBS / OpenAI

Service Design Program Manager, Support

San Francisco

Role

The Service Design Program Manager role focuses on improving customer support experiences by owning projects from discovery through implementation. Candidates must have 8+ years of experience in service design and strong qualitative research skills to lead cross-functional initiatives.

Location: San Francisco
Employment: unspecified
Work pattern: hybrid
Seniority: senior

Service DesignQualitative ResearchStakeholder ManagementCustomer Journey MappingProject Execution

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Source and currency

This vacancy came from the organization’s official Ashby feed. Source update: 2026-10-22T00:12:06.048+00:00. Check the employer’s page for the complete description, current availability and application terms.

OpenAI RESEARCH PROFILE ↗