JOBS / OpenAI

AI Support Engineer - Toronto

Ontario - Remote

Role

The AI Support Engineer role involves troubleshooting complex technical issues for customers via tickets and live calls, including API failures and production incidents. Candidates must have 5+ years of experience in technical support or engineering, with strong SaaS troubleshooting and Python scripting skills.

Location: Ontario - Remote
Employment: unspecified
Work pattern: remote
Seniority: mid

SaaS troubleshootingPythonAPI debuggingCustomer supportAutomation

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Source and currency

This vacancy came from the organization’s official Ashby feed. Source update: 2026-08-15T00:22:22.066+00:00. Check the employer’s page for the complete description, current availability and application terms.

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