Global AI MapJOBS / OpenAI
Dedicated Support Engineering Lead
San Francisco
Role
This role leads the global Dedicated Support Engineering function, defining strategy and building a team to provide proactive, technically rigorous support for complex enterprise customers. Candidates must have 12+ years of technical customer-facing experience, including 6+ years leading enterprise support or technical account management, with strong production troubleshooting and reliability skills.
Location: San Francisco
Employment: full time
Work pattern: hybrid
Seniority: lead
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Source and currency
This vacancy came from the organization’s official Ashby feed. Source update: 2026-09-18T03:51:38.928+00:00. Check the employer’s page for the complete description, current availability and application terms.