JOBS / Runway

Support Specialist, US Tier 1

Remote

Role

The role involves resolving high-volume support tickets for account access, billing, and plan questions using existing macros and playbooks. Candidates need clear written communication, comfort with repetitive work, and 0-2 years of customer-facing experience.

Location: Remote
Employment: unspecified
Work pattern: remote
Seniority: entry

written communicationticket resolutionZendeskNotionSlack

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Source and currency

This vacancy came from the organization’s official Ashby feed. Source update: 2026-10-30T18:45:07.997+00:00. Check the employer’s page for the complete description, current availability and application terms.

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