Global AI MapJOBS / Runway
Support Systems Engineer
Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Role
The Support Systems Engineer role involves owning the AI support agent, ticketing system, and internal CX tooling to reduce ticket volume. Candidates must have 5+ years of experience in support engineering and production code experience with TypeScript, Node.js, and AWS.
Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Employment: full time
Work pattern: remote
Seniority: mid
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Source and currency
This vacancy came from the organization’s official Ashby feed. Source update: 2026-09-23T20:25:32.098+00:00. Check the employer’s page for the complete description, current availability and application terms.