JOBS / Runway

Support Specialist, US Tier 2

Remote; Seattle, WA; New York, NY; San Francisco, CA

Role

The Support Specialist, US Tier 2 role involves handling high-volume inbound support tickets and escalations for Runway's creative platform. Candidates must demonstrate strong written communication, data-driven pattern recognition, and 1-3 years of experience in customer support or operations.

Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Employment: unspecified
Work pattern: remote
Seniority: unspecified

Customer SupportZendeskSlackNotionData Analysis

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Source and currency

This vacancy came from the organization’s official Ashby feed. Source update: 2026-08-13T15:33:26.906+00:00. Check the employer’s page for the complete description, current availability and application terms.

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